Everything you need to know before ordering livestock, frozen feeders and reptile supplies from West Cork Reptiles. Please read this information before placing an order, especially when buying live animals.
Before purchasing any live reptile, please make sure you have a suitable enclosure, heating, lighting, humidity control, substrate, hides, fresh water and feeding plan ready for the species you are buying.
Different reptiles have different care requirements. Enclosure size, temperature, humidity, diet and handling needs should always be checked before purchase.
Not sure if your setup is suitable?
Please contact West Cork Reptiles before placing an order. We are happy to give practical advice before and after purchase.
Check the correct enclosure size for the species.
Prepare heating, lighting and thermostat control where needed.
Make sure humidity, substrate and hides are suitable.
Choose the correct food size and feeding routine.
Buying Livestock Online
Available reptiles can be ordered through the website. Each animal product page includes key details where available, such as species, morph, sex, age and feeding information.
After your order is placed, West Cork Reptiles will review the order and contact you to confirm the final delivery or collection arrangement.
Important for live animal orders:
Live animals are delivered on a date arranged by West Cork Reptiles. Our livestock delivery van usually travels with animals around once a month. If you are interested in buying an animal but are not ready to order yet, please contact us and we can let you know when the next transport is planned.
1
Choose your reptile
View the animal page and check the available details carefully.
2
Place your order
Complete checkout and provide your contact and delivery details.
3
We confirm transport
West Cork Reptiles will confirm the livestock transport date.
4
Receive your animal
Please have the correct setup ready before delivery or collection.
Delivery & Collection
Important: Live reptiles are not sent by DPD, An Post or standard courier services.
Delivery or collection for live animals is arranged individually to help keep every animal safe and reduce unnecessary stress. The final date, time and method will be confirmed after your order is placed.
Live animals
Delivered by livestock van
Live animals are delivered in a dedicated livestock delivery van on dates arranged by West Cork Reptiles. The animal transport usually runs around once a month.
Transport date is confirmed after your order.
Animals are not shipped by standard courier.
Products ordered with a live animal travel together with the animal.
Contact us before ordering if you want to know the next planned transport date.
Regular products
Sent by standard courier
Equipment, supplies and other regular products may be shipped by standard courier where available. Delivery options are shown during checkout.
Standard products can be ordered separately.
If you need products earlier than your animal, place a separate order.
Only one delivery method can be selected per order.
Contact us if you need a separate courier arrangement.
Live Animal Delivery Cost
Check the estimated delivery cost for live animals by county or full Eircode.
Live animals only
Select your county or enter your full Eircode, then click Check cost.
Products with live animals
Products ordered with a live animal travel together in our dedicated livestock delivery van.
Need products earlier?
Please place a separate order with standard courier delivery.
Additional delivery information
These prices are a guide for live animal delivery only. Standard products, frozen food and equipment may use different delivery methods shown at checkout.
If you need part of your order sent separately by a standard courier, please contact West Cork Reptiles before placing your order so we can confirm the additional courier cost.
Northern Ireland deliveries are confirmed individually before payment or dispatch.
For live animals
Delivery or collection is arranged individually.
The final livestock transport date is confirmed after the order.
Live animals are delivered using a dedicated livestock delivery van where available.
The livestock van usually travels around once a month.
The customer must provide correct contact and address details.
The animal setup should be ready before delivery or collection.
For regular products
Equipment and supplies may be shipped using standard delivery methods.
Delivery options are shown during checkout where available.
Products ordered together with a live animal will be delivered with the animal.
If you need regular products delivered earlier, please place a separate order.
Only one delivery method can be selected per order.
Frozen Food Orders
Frozen mice and rats are available in different feeder sizes depending on current stock.
Please choose feeder size carefully based on the species, age, size, weight and feeding routine of the animal being kept.
For frozen food delivery costs and shipping information, please see our delivery cost page.
Frozen food handling:
Keep frozen until required. Thaw safely before feeding and never refreeze once thawed.
Payments
Available payment methods may include card payment, bank transfer or cash on collection, depending on the order type and checkout options available.
For livestock orders, payment and delivery arrangements must be confirmed before the animal is delivered or collected.
Returns, Exchanges & Animal Welfare Concerns
Live animals cannot be returned or exchanged due to a change of mind after collection or delivery.
If you have any health or condition concerns after receiving an animal, please contact West Cork Reptiles as soon as possible with clear details, photos or video where helpful.
For regular products, please see the Returns Policy for more information.
Need Help Before Ordering?
If you are unsure which reptile, setup, heating, lighting or feeder size is suitable, please contact West Cork Reptiles before placing your order.
West Cork Reptiles is a reptile breeder and specialist reptile store based in West Cork, Ireland. We offer live reptiles, frozen food, housing, heating, lighting, bedding and essential reptile care products.
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Our Mission
Our mission is to help reptile keepers choose healthy animals, the right setup and reliable supplies, with clear advice and responsible care at the centre of every sale.
FAQs
Do you ship live reptiles by courier?
No. Live reptiles are not shipped by standard courier. Collection or personal delivery is arranged individually to keep every animal safe and stress-free.
How does delivery for live reptiles work?
Delivery or collection is arranged after your order. We will contact you to confirm the best day, time and delivery option.
Can I choose a delivery or collection date?
Yes. For live reptiles and personal delivery, we arrange the date and time individually with the customer.
What shipping options do you offer for regular products?
For regular products, we offer courier delivery, local delivery, personal delivery and collection where available.
How long does order processing take?
Standard product orders are usually processed within 24 hours. Orders involving live reptiles or personal delivery may take longer and are arranged individually.
How can I contact West Cork Reptiles?
You can contact us through the contact form or by email. We will get back to you as soon as possible.
What payment methods do you accept?
We accept card payments, Stripe, PayPal, bank transfer and cash on collection where available.
Can I buy frozen food online?
Yes. We offer frozen rats and mice in different sizes. Availability may vary depending on stock.
Do your reptiles include care and feeding details?
Yes. Each live reptile listing includes important details such as age, sex, size or weight, feeding information and other useful care notes where available.
Can I create an account?
Yes. You can create an account, but guest checkout is also available.
Can I get notified when a product is back in stock?
Yes. Where available, you can sign up for a notification when an out-of-stock product becomes available again.
Do you offer discounts or promotions?
Yes. We may offer promotions, seasonal deals and special offers from time to time.
Need help?
Let’s talk reptiles.
Ask us about live reptiles, frozen food, setups, delivery or product advice.
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